Oahu Transit Services, Inc.
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Posted - January 12 2012 :  4:47:08 PM  Show Profile  Reply with Quote

I catch the 53 bus home on a daily basis and look at the HEA website from my cellphone to find out when the bus is scheduled to come. I get to the bus stop usually 10 minutes before the time indicated on the HEA website. However, it is ALMOST ALWAYS wrong (changes and comes 10-15 minutes later or does not show up at all), or says No GPS. All the other buses that pass Downtown do not have this problem. Can you please explain what the issues is with the 53 buses? Are they not transmitting correctly? Please have this fixed. It's frustrating to get to the bus stop, expecting the 53 to come, but it doesn't. There are times where I have passed on catching the A or another bus, assuming the 53 was coming based on the HEA website.

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