| Aloha Artie817,
We apologize for any discomfort recent dealings with cockroaches have caused you, while riding TheBus.
Please know that we clean the buses daily, do deep cleaning on every bus once a month, and fumigate all City buses every three months. Despite these efforts, we continue to be challenged with this problem and you are still plagued with this occasional nuisance.
Thank you for your patience and understanding in this matter.
Manager of Customer Service
Oahu Transit Services, Inc.