« Return to previous page « Return to TheBusHEA
FREQUENTLY
ASKED QUESTIONS
FOR
THEBUS-
BUS STOP LIST
Q:
Why doesn’t my bus stop show up in the bus stop list?
A:
stops
are named by street and cross-street, like "King St + Punchbowl St (Stop
131)". The stop number is the best way to find the bus stop.
Q:
Where can I find the bus stop number?
A: The best
place to find the stop number is Google Maps.
Find the stop, and then
click the bus stop icon to display the stop number and the stop schedule.
(For
more information check out our instructional brochure at http://www.thebus.org/updates/heabrouch.pdf)
TheBus is also gradually posting bus stop numbers at various bus stops around the island.
Q:
Why can't I find
A:
Try "Kamehameha".
ESTIMATED
Q:
What does "Arriving", "Departing", and
"Departed" mean?
Arriving:
The bus will arrive in 1 or 2 minutes
Departing:
The bus is at the stop, or the bus should be in sight; if you are not
already at the stop, then you will likely miss this bus.
Departed: The bus left 1 or 2 minutes ago
Q:
Why do some routes have vehicle numbers and others show scheduled time?
Scheduled Time
There
are several reasons why the Automatic Vehicle Location (
For
example,
19 WAIKIKI BEACH & HOTELS
Eastbound
scheduled (no GPS) · 5:14 PM
When
the schedule time is displayed it will continue to display the scheduled
time until 3 minutes past the scheduled
time. We do not display a bus number
for a scheduled time.
Estimated
Time
If
For
example,
1L HAWAII KAI - Limited Stops
Eastbound
Bus 344 · 5:11 PM
As
it gets to be within two minutes of its expected arrival time, we announce that
it is arriving. A minute or so after
its arrival time, we announce the bus has “departed”.
Q:
How often are the estimated arrival times updated?
A: The estimated arrival times are updated every 2 minutes.
Q:
Why didn't my bus show up?
A:
City buses are subject to the same traffic conditions that all vehicles
encounter. Construction, traffic
accidents, and various man-made obstacles, as well as acts of nature may require
a bus to be detoured, rerouted or delayed. In
such cases the times listed in